Privacy policy

Privacy Policy

Shantel Scented Collection respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and protected when you place an order or interact with our shop.

Information We Collect
When you place an order or contact us, we may collect certain personal information, including:

Name
Shipping and billing address
Email address
Phone number
Payment information (processed securely through the payment provider)

This information is only collected for the purpose of processing and fulfilling your order or responding to your inquiries.

How Your Information Is Used
Your information may be used to:

Process and fulfill orders
Provide shipping updates or customer service
Respond to questions or concerns
Improve our products and services

Protection of Your Information
We take reasonable steps to protect your personal information and keep it secure. Your payment information is processed through secure third-party payment providers and is not stored by Shantel Scented Collections.

Sharing of Information
We do not sell, rent, or trade your personal information. Your information may only be shared with trusted third parties when necessary to complete your order, such as:

Payment processors
Shipping carriers

These parties only receive the information needed to perform their services.

Customer Responsibility
Customers are responsible for ensuring that the information provided at checkout, including shipping address and contact details, is accurate.

Policy Updates
Shantel Scented Collections reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected in the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Email: [email protected]
Phone: (248) 403-8320